Reviving Retention and Revenue:
How a DTC Beauty Brand Won Back 45,000 Dormant Customers
Discover how this fast-growing skincare brand turned declining metrics into a $50,000 revenue surge in just 30 days.
When a fast-growing DTC skincare brand faced steep declines in repeat purchases, they turned to Cohora to reignite engagement and revenue.
The Challenge
Over 90% of their customer base had gone inactive, putting millions in potential revenue at risk.
The Solution
Cohora’s platform delivered AI-powered segmentation and automated campaigns to win back lapsed buyers with personalized incentives.
The Impact
In just 30 days, the brand reactivated tens of thousands of customers and generated a significant boost in incremental revenue.
What You’ll Learn
How to combine segmentation, personalized offers, and automation to quickly re-engage inactive customers and drive measurable revenue growth.